Google Business Profile & reputation
Best for: Every venue with walk-in guests.
What you prepare
- You own the profile or grant manager access
- Real location, hours, photos, services
Steps
- Audit name, address, phone, categories, hours
- Correct the profile to match reality
- QR inviting every guest who used the service to review — no rewards, no filtering
- AI suggests replies; staff approve before sending
- Negative reviews become tickets
Deliverables
- Complete profile
- Approved reply templates
- Calls, directions and website click report
Measured by
Calls, directions, on-time review response rate
We do not promise: No bought reviews, no gifts for reviews, no inviting only happy guests, no fake locations.